Shipping policy

At Tivro, we are committed to ensuring that your orders are processed and delivered in a timely and reliable manner.

All orders are dispatched through registered domestic courier services to guarantee secure and efficient delivery. Once your order is confirmed and payment is received, we aim to dispatch your items within 0-7 business days, or as per the estimated delivery date selected during checkout.

Please note that while we make every effort to process and dispatch your order promptly, delivery timelines are subject to the operational procedures of the respective courier companies or postal authorities. Therefore, Tivro cannot be held responsible for delays caused by these third-party service providers.

We strive to ensure that your order is delivered within 5–7 business days following dispatch.

All deliveries will be made to the shipping address provided during the checkout process. Once your order has been dispatched, you will receive a confirmation message on your registered mobile number with tracking details.

For any questions, concerns, or support, please feel free to contact our customer service team at contact@tivro.com. We are here to assist you and ensure your shopping experience remains smooth and satisfactory.

Thank you for choosing Tivro. We look forward to delivering excellence to your doorstep.